Claims workbench/CLM-2026-027091
Professional claim · CMS-1500 · Provider portal

CLM-2026-027091

Sunrise Behavioral Health, Behavioral Health. Service 2026-09-13 at office (POS 11). Received 2026-10-15.

Approved
Billed
$314.00
1 line
Allowed
$194.68
contract rate applied
Plan pays
$144.68
approved
Member owes
$50.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-81248-74
Date of birth
2003-08-06
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-406994
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5776
Coverage period
2024-06-01 to present
Deductible
$228.40 of $3,500.007%
Out-of-pocket maximum
$2.99 of $10,500.000%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
9180644400
Network
In network
Rendering NPI
3835281783
Location
Dallas, TX · TIN 81-8341944
Authorisation / referral
none / REF212743

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190791Psychiatric diagnostic evaluation—11$314.00$194.68$50.00$144.68Paid
Totals$314.00$194.68$50.00$144.68
Diagnoses (ICD-10-CM)
  • 1. F32.1 Major depressive disorder, single episode, moderateprincipal
  • 2. F43.10 Post-traumatic stress disorder, unspecified
Claim header
Patient account
PA-837948
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-025375 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-13: NAVIGATE-HMO (HMO), effective 2024-06-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Behavioral Health (9180644400).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Behavioral Health2026-09-13 11:03

    Follow-up for major depressive disorder, single episode, moderate. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-10-15 01:38

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-837948.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$314.00
Plan discount
$119.32
contracted rate
Plan paid
$144.68
You may owe
$50.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0219682026-03-27Lakeside Regional Medical Center$2,678.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.