Claims workbench/CLM-2026-027117
Institutional claim · UB-04 · EDI 837I

CLM-2026-027117

Evergreen Orthopedic Specialists, Orthopedic Surgery. Service 2025-12-24 at outpatient hospital (POS 22). Received 2026-01-31.

Denied
Billed
$1,497.00
1 line
Allowed
$823.35
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-89806-73
Date of birth
1990-10-01
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-413626
Relationship
Self, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9340
Coverage period
2021-01-01 to present
Deductible
$383.18 of $500.0077%
Out-of-pocket maximum
$319.35 of $2,000.0016%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
4479500462
Network
In network
Rendering NPI
5404438249
Location
Tempe, AZ · TIN 82-7144175
Authorisation / referral
none / REF111277

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,497.00$823.35——DeniedCO197
Totals$1,497.00$823.35——
Diagnoses (ICD-10-CM)
  • 1. S83.241A Other tear of medial meniscus, right knee, initial encounterprincipal
  • 2. M54.50 Low back pain, unspecified
  • 3. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-711201
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009222 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-24: NAVIGATE-HMO (HMO), effective 2021-01-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Evergreen Orthopedic Specialists (4479500462).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Orthopedic Specialists2025-12-24 17:28

    Patient seen for other tear of medial meniscus, right knee, initial encounter.

  • SystemSystem: Claims system2026-01-31 03:25

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-711201.pdf6 pages

    Itemised statement totalling $1497.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0203772026-07-28Meadow Family Practice$468.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.