Claims workbench/CLM-2026-027544
Professional claim · CMS-1500 · EDI 837P

CLM-2026-027544

Valley Rehabilitation Center, Physical Therapy. Service 2026-01-22 at office (POS 11). Received 2026-03-09.

Billed
$317.00
2 lines
Allowed
$196.54
if approved
Plan pays
—
Denied
Member owes
—
no coverage
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
2002-12-15
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-410110
Relationship
Child, Dallas, TX

Coverage and accumulators

Eligibility

No coverage segment found for this member.

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
2738362658
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / REF600520

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$280.00$173.60——DeniedCO18
297014Electrical stimulation, unattended—12$37.00$22.94——DeniedCO18
Totals$317.00$196.54——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-915296
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-003045; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailN30No coverage segment found for the member ID on this claim.
Patient ineligible for this service
Timely filingPassReceived 46 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-027543: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-01-22 09:27

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-09 06:56

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-03-09 14:52

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-003045; payment withheld until the identity is confirmed. Eligibility: No coverage segment found for the member ID on this claim. Duplicate check: Exact duplicate of CLM-2026-027543: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0275432026-01-22Valley Rehabilitation Center$317.00Pended

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.