Claims workbench/CLM-2026-027559
Professional claim · CMS-1500 · EDI 837P

CLM-2026-027559

Heritage Family Practice, Family Medicine. Service 2026-03-08 at office (POS 11). Received 2026-03-16.

Approved
Billed
$562.00
2 lines
Allowed
$348.44
contract rate applied
Plan pays
$328.44
approved
Member owes
$20.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-58851-08
Date of birth
1940-07-25
Identity
Verified7 records, confidence 0.99
Claim record
CLMCLM-424269
Relationship
Child, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9378
Coverage period
2025-12-01 to present
Deductible
$250.02 of $1,500.0017%
Out-of-pocket maximum
$933.50 of $3,000.0031%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
9531696935
Network
In network
Rendering NPI
4770533808
Location
Scottsdale, AZ · TIN 58-2905850
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$285.00$176.70$20.00$156.70Paid
299214Office visit, established patient, moderate complexity—11$277.00$171.74$0.00$171.74Paid
Totals$562.00$348.44$20.00$328.44
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-364804
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005830 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-08: NAVIGATE-HMO (HMO), effective 2025-12-01.
Timely filingPassReceived 8 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Family Practice (9531696935).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Family Practice2026-03-08 15:38

    Established patient presents with acute upper respiratory infection, unspecified; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$562.00
Plan discount
$213.56
contracted rate
Plan paid
$328.44
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0032552026-03-30Desert Internal Medicine Associates$252.00Approved
CLM-2026-0275602026-03-08Heritage Family Practice$562.00Needs review
CLM-2026-0181472026-02-07Northgate Clinical Laboratories$116.00Approved
CLM-2026-0214692026-01-10Meadow Diagnostic Imaging$160.00Denied
CLM-2026-0007432026-01-06Summit Community Hospital$1,769.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.