Claims workbench/CLM-2026-027632
Professional claim · CMS-1500 · EDI 837P

CLM-2026-027632

Sunrise Digestive Health Center, Gastroenterology. Service 2026-06-15 at office (POS 11). Received 2026-06-25.

DeniedOut of network
Billed
$274.00
1 line
Allowed
$123.30
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-73410-29
Date of birth
2003-10-14
Identity
Verified3 records, confidence 0.93
Claim record
CLMCLM-425272
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-8825
Coverage period
2022-03-01 to 2026-02-01
Deductible
$51.38 of $500.0010%
Out-of-pocket maximum
$406.73 of $1,500.0027%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
5701797651
Network
Out of network
Rendering NPI
1074020292
Location
Nashville, TN · TIN 99-4024660
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$274.00$123.30——DeniedCO27
Totals$274.00$123.30——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
Claim header
Patient account
PA-305442
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014964 (verified, link confidence 0.93).
EligibilityFailCO27Date of service 2026-06-15 is after coverage terminated on 2026-02-01.
Expenses incurred after coverage terminated
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Digestive Health Center2026-06-15 11:12

    Patient seen for irritable bowel syndrome with diarrhea.

  • SystemSystem: Claims system2026-06-25 01:05

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-25 15:17

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-06-15 is after coverage terminated on 2026-02-01. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.