Claims workbench/CLM-2026-027667
Professional claim · CMS-1500 · Provider portal

CLM-2026-027667

Harbor Rehabilitation Center, Physical Therapy. Service 2026-08-04 at office (POS 11). Received 2026-09-03.

Approved
Billed
$264.00
1 line
Allowed
$163.68
contract rate applied
Plan pays
$133.68
approved
Member owes
$30.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Ana Mason
Member ID
UHC-43455-67
Date of birth
2002-01-10
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-407636
Relationship
Spouse, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2717
Coverage period
2022-05-01 to present
Deductible
$2,142.66 of $2,500.0086%
Out-of-pocket maximum
$313.75 of $5,000.006%
Copays
office $30.00, specialist $75.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
5301440876
Network
In network
Rendering NPI
1181869482
Location
Denver, CO · TIN 55-4519384
Authorisation / referral
none / REF333251

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$264.00$163.68$30.00$133.68Paid
Totals$264.00$163.68$30.00$133.68
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-276821
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006128 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-04: NAVIGATE-HMO (HMO), effective 2022-05-01.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (5301440876).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-08-04 13:52

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$264.00
Plan discount
$100.32
contracted rate
Plan paid
$133.68
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0087942026-06-22Evergreen Family Practice$262.00Approved
CLM-2026-0014222026-01-12Pinecrest Physical Therapy$260.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.