Claims workbench/CLM-2026-027781
Professional claim · CMS-1500 · EDI 837P

CLM-2026-027781

Pinecrest Physical Therapy, Physical Therapy. Service 2026-08-30 at office (POS 11). Received 2026-09-12.

Approved
Billed
$574.00
3 lines
Allowed
$355.88
contract rate applied
Plan pays
$330.88
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Wei Garza
Member ID
UHC-65237-74
Date of birth
1973-05-16
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-426869
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9260
Coverage period
2024-01-01 to present
Deductible
$829.43 of $1,500.0055%
Out-of-pocket maximum
$98.93 of $3,000.003%
Copays
office $25.00, specialist $40.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
3332537737
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / REF688881

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$267.00$165.54$25.00$140.54Paid
297161PT evaluation, low complexity—11,2$238.00$147.56$0.00$147.56Paid
397140Manual therapy, 15 minutes—11,2$69.00$42.78$0.00$42.78Paid
Totals$574.00$355.88$25.00$330.88
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-555966
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004192 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-30: NAVIGATE-HMO (HMO), effective 2024-01-01.
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-08-30 13:10

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$574.00
Plan discount
$218.12
contracted rate
Plan paid
$330.88
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0054342026-08-06Lakeside Physical Therapy$300.00Approved
CLM-2026-0204242026-06-24Lakeside Medical Group$2,019.00Needs review
CLM-2026-0142332026-02-07Summit Internal Medicine Associates$236.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.