Claims workbench/CLM-2026-027961
Professional claim · CMS-1500 · EDI 837P

CLM-2026-027961

Evergreen Counseling Center, Behavioral Health. Service 2026-01-07 at office (POS 11). Received 2026-02-14.

Denied
Billed
$159.00
1 line
Allowed
$98.58
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-87462-48
Date of birth
1946-09-28
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-425472
Relationship
Spouse, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9859
Coverage period
2024-04-01 to present
Deductible
$387.77 of $2,500.0016%
Out-of-pocket maximum
$230.22 of $5,000.005%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
9886050688
Network
In network
Rendering NPI
1167354632
Location
Los Angeles, CA · TIN 43-3815206
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190834Psychotherapy, 45 minutes—11$159.00$98.58——DeniedCO18
Totals$159.00$98.58——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
Claim header
Patient account
PA-224535
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008242 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-07: SELECT-EPO (EPO), effective 2024-04-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-027960: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Counseling Center (9886050688).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Counseling Center2026-01-07 15:00

    Follow-up for post-traumatic stress disorder, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-02-14 02:34

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-027960: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0071602026-05-09Heritage Medical Group$579.00Needs review
CLM-2026-0279602026-01-07Evergreen Counseling Center$159.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.