Claims workbench/CLM-2026-027962
Institutional claim · UB-04 · EDI 837I

CLM-2026-027962

Heritage Community Hospital, Emergency Medicine. Service 2026-06-12 at emergency room (POS 23). Received 2026-07-18.

Denied
Billed
$2,058.00
1 line
Allowed
$1,131.90
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-52121-96
Date of birth
1998-05-28
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-405701
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-1072
Coverage period
2021-09-01 to 2026-04-13
Deductible
$252.47 of $1,500.0017%
Out-of-pocket maximum
$1,472.80 of $3,000.0049%
Copays
office $30.00, specialist $75.00, emergency $150.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
9421157162
Network
In network
Rendering NPI
9421157162
Location
Scottsdale, AZ · TIN 26-8049060
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199285
rev 0450
Emergency department visit, high severity with threat to life—11$2,058.00$1,131.90——DeniedCO27
Totals$2,058.00$1,131.90——
Diagnoses (ICD-10-CM)
  • 1. S93.401A Sprain of unspecified ligament of right ankle, initial encounterprincipal
  • 2. J18.9 Pneumonia, unspecified organism
  • 3. R55 Syncope and collapse
Claim header
Patient account
PA-700822
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014105 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-06-12 is after coverage terminated on 2026-04-13.
Expenses incurred after coverage terminated
Timely filingPassReceived 36 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (9421157162).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2026-06-12 13:24

    Established patient presents with sprain of unspecified ligament of right ankle, initial encounter; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-18 04:05

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-07-18 11:54

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-700822.pdf7 pages

    Itemised statement totalling $2058.00 across 1 line.

  • Er reported_report_PA-700822.pdf6 pages

    Emergency department record: triage acuity 4, chief complaint sprain of unspecified ligament of right ankle, initial encounter.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-06-12 is after coverage terminated on 2026-04-13.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.