Claims workbench/CLM-2026-027997
Institutional claim · UB-04 · EDI 837I

CLM-2026-027997

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-05-17 to 2026-05-20 at inpatient hospital (POS 21). Received 2026-06-30.

Denied
Billed
$51,735.00
1 line
Allowed
$28,454.25
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-44361-63
Date of birth
2006-05-10
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-422201
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2434
Coverage period
2021-03-01 to 2026-02-13
Deductible
$2,885.35 of $3,500.0082%
Out-of-pocket maximum
$1,528.01 of $14,000.0011%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5897697269
Network
In network
Rendering NPI
8507827102
Location
San Diego, CA · TIN 43-7655262
Authorisation / referral
PA2026982402 / REF662657

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$51,735.00$28,454.25——DeniedCO27
Totals$51,735.00$28,454.25——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-421406
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-05-17 to 2026-05-19
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023129 (verified, link confidence 0.97).
EligibilityFailCO27Date of service 2026-05-17 is after coverage terminated on 2026-02-13.
Expenses incurred after coverage terminated
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026982402 on file for 27447.
Provider networkPassIn-network provider Riverside Bone and Joint Center (5897697269).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $51,735.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-05-20 15:26

    Patient seen for pain in right knee.

  • SystemSystem: Claims system2026-06-30 01:56

Attachments

Documents received with the claim

  • Prior auth letterPA2026982402_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2026-05-17 to 2026-08-15.

  • Itemized billitemized_PA-421406.pdf7 pages

    Itemised statement totalling $51735.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-05-17 is after coverage terminated on 2026-02-13. High-dollar review: Billed $51,735.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.