Claims workbench/CLM-2026-028036
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028036

Unity Physical Therapy, Physical Therapy. Service 2026-09-10 at office (POS 11). Received 2026-10-04.

Approved
Billed
$300.00
2 lines
Allowed
$186.00
contract rate applied
Plan pays
$146.00
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-80361-35
Date of birth
1958-10-10
Identity
Verified2 records, confidence 0.96
Claim record
CLMCLM-410426
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-4078
Coverage period
2021-12-01 to present
Deductible
$2,081.37 of $3,500.0059%
Out-of-pocket maximum
$1,540.82 of $7,000.0022%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Unity Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8723835475
Network
In network
Rendering NPI
6678865273
Location
Houston, TX · TIN 17-6644986
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$244.00$151.28$40.00$111.28Paid
297140Manual therapy, 15 minutes—12$56.00$34.72$0.00$34.72Paid
Totals$300.00$186.00$40.00$146.00
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-442114
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-008700 (verified, link confidence 0.96).
EligibilityPassActive on 2026-09-10: OPTIONS-PPO (PPO), effective 2021-12-01.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Physical Therapy (8723835475).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 1 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Physical Therapy2026-09-10 17:33

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$300.00
Plan discount
$114.00
contracted rate
Plan paid
$146.00
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.