Claims workbench/CLM-2026-028058
Institutional claim · UB-04 · EDI 837I

CLM-2026-028058

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-05-08 at outpatient hospital (POS 22). Received 2026-06-15.

Denied
Billed
$9,693.00
1 line
Allowed
$5,331.15
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-64388-48
Date of birth
1987-08-19
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-400091
Relationship
Spouse, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-8740
Coverage period
2023-12-01 to present
Deductible
$2,830.48 of $3,500.0081%
Out-of-pocket maximum
$5,062.23 of $14,000.0036%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2148364427
Network
In network
Rendering NPI
3059743450
Location
Tampa, FL · TIN 14-7269323
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$9,693.00$5,331.15——DeniedCO197
Totals$9,693.00$5,331.15——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-773049
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-026130 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-08: OPTIONS-PPO (PPO), effective 2023-12-01.
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19729881 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (2148364427).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-05-08 16:03

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-06-15 05:21

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-06-15 12:12

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-773049.pdf7 pages

    Itemised statement totalling $9693.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 29881 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.