Claims workbench/CLM-2026-028164
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028164

Canyon Primary Care Associates, Family Medicine. Service 2026-07-20 at office (POS 11). Received 2026-07-22.

Denied
Billed
$260.00
1 line
Allowed
$161.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-62587-15
Date of birth
2002-01-17
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-422396
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7786
Coverage period
2024-04-01 to 2026-02-19
Deductible
$524.40 of $2,500.0021%
Out-of-pocket maximum
$3,456.27 of $7,500.0046%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
4536468513
Network
In network
Rendering NPI
1513965487
Location
Dallas, TX · TIN 25-8447887
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199203Office visit, new patient, low complexity—11$260.00$161.20——DeniedCO27
Totals$260.00$161.20——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
  • 3. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-602741
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-039257 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-20 is after coverage terminated on 2026-02-19.
Expenses incurred after coverage terminated
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Canyon Primary Care Associates (4536468513).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Primary Care Associates2026-07-20 12:00

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-22 02:50

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-22 15:19

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-07-20 is after coverage terminated on 2026-02-19.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.