Claims workbench/CLM-2026-028212
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028212

Harbor Physical Therapy, Physical Therapy. Service 2026-08-25 at office (POS 11). Received 2026-10-21.

Denied
Billed
$364.00
1 line
Allowed
$225.68
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-41763-34
Date of birth
1965-09-01
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-425479
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-7389
Coverage period
2023-04-01 to present
Deductible
$289.44 of $500.0058%
Out-of-pocket maximum
$488.24 of $1,000.0049%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9493518267
Network
In network
Rendering NPI
7316046219
Location
Miami, FL · TIN 59-6364489
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$364.00$225.68——DeniedCO18
Totals$364.00$225.68——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-943497
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-007277 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-25: CHOICE-PLUS-PPO (PPO), effective 2023-04-01.
Timely filingPassReceived 57 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-028211: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Physical Therapy (9493518267).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 6 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Physical Therapy2026-08-25 10:14

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-10-21 03:40

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-028211: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0282112026-08-25Harbor Physical Therapy$364.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.