Claims workbench/CLM-2026-028259
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028259

Pinecrest Physical Therapy, Physical Therapy. Service 2026-03-11 at office (POS 11). Received 2026-03-22.

Approved
Billed
$257.00
2 lines
Allowed
$159.34
contract rate applied
Plan pays
$119.34
approved
Member owes
$40.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-67757-69
Date of birth
1947-05-11
Identity
Verified4 records, confidence 0.97
Claim record
CLMCLM-412220
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-8118
Coverage period
2023-11-01 to present
Deductible
$870.37 of $3,500.0025%
Out-of-pocket maximum
$1,417.02 of $7,000.0020%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
7498461558
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / REF796907

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$166.00$102.92$40.00$62.92Paid
297140Manual therapy, 15 minutes—11$91.00$56.42$0.00$56.42Paid
Totals$257.00$159.34$40.00$119.34
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-412834
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001007 (verified, link confidence 0.97).
EligibilityPassActive on 2026-03-11: CORE-HMO (HMO), effective 2023-11-01.
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-03-11 18:23

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$257.00
Plan discount
$97.66
contracted rate
Plan paid
$119.34
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0241952026-08-18Riverside Imaging Center$1,456.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.