Claims workbench/CLM-2026-028277
Institutional claim · UB-04 · EDI 837I

CLM-2026-028277

Northgate Imaging Center, Radiology. Service 2025-12-19 at outpatient hospital (POS 22). Received 2026-01-08.

Needs reviewOut of network
Billed
$1,935.00
1 line
Allowed
$870.75
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1945-11-13
Identity
Verified2 records, confidence 0.93
Claim record
CLMCLM-431401
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by name and date of birth

Plan
MEDICARE-ADV-B MA group GRP-1709
Coverage period
2023-03-01 to present
Deductible
$245.98 of $500.0049%
Out-of-pocket maximum
$338.26 of $1,000.0034%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Imaging Center
Radiology · taxonomy 2085R0202X
NPI
3050464585
Network
Out of network
Rendering NPI
3050464585
Location
San Diego, CA · TIN 61-2250278
Authorisation / referral
PA2026387144 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$1,935.00$870.75——Review
Totals$1,935.00$870.75——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
Claim header
Patient account
PA-915572
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002551 (verified, link confidence 0.93).
EligibilityNoteActive on 2025-12-19: MEDICARE-ADV-B (MA), effective 2023-03-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026387144 on file for 74177.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for chest pain, unspecified. Plan discussed, medications reconciled. Note dictat”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Imaging Center2025-12-19 09:32

    Follow-up for chest pain, unspecified. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-08 06:14

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

  • Prior auth letterPA2026387144_approval.pdf2 pages

    Utilisation management approval letter for 74177 (CT abdomen and pelvis with contrast), valid 2025-12-19 to 2026-03-19.

  • Itemized billitemized_PA-915572.pdf5 pages

    Itemised statement totalling $1935.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Eligibility: Active on 2025-12-19: MEDICARE-ADV-B (MA), effective 2023-03-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. Completeness: Documentation incomplete: “Follow-up for chest pain, unspecified. Plan discussed, medications reconciled. Note dictat”.
  2. AI recommendationPended2026-10-21 14:15
    The claim is for a CT abdomen and pelvis with contrast, billed by an out-of-network provider. The claim has passed most checks, including prior authorization and medical necessity. However, the clinical documentation is incomplete as the rendering provider's signature is missing on the clinical note [N1], [N2]. This requires confirmation before the claim can be adjudicated. The billed amount is below the auto-adjudication ceiling, and the claim is within the timely filing limit. The member is eligible for the service under their coverage. The provider is out-of-network, but the service is authorized and medically necessary. The claim requires human sign-off due to the high billed amount [C].
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:15 · 90a76461

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Pendedconfidence 0.80Needs examiner sign-off Validated
  • CO16 Claim lacks information needed for adjudication

The claim is for a CT abdomen and pelvis with contrast, billed by an out-of-network provider. The claim has passed most checks, including prior authorization and medical necessity. However, the clinical documentation is incomplete as the rendering provider's signature is missing on the clinical note [N1], [N2]. This requires confirmation before the claim can be adjudicated. The billed amount is below the auto-adjudication ceiling, and the claim is within the timely filing limit. The member is eligible for the service under their coverage. The provider is out-of-network, but the service is authorized and medically necessary. The claim requires human sign-off due to the high billed amount [C].

Questions for the examiner
  • Confirm the rendering provider's signature on the clinical note.
Evidence cited: [C][DX][L1][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][N1][N2][A1][A2]
Latency
2,900 ms
Tokens
1,350 in / 307 out
Cost
$0.0021
Input hash ea8c8c36a994c6eb… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO16 Claim lacks information needed for adjudication
748 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: pend

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.