Claims workbench/CLM-2026-028342
Professional claim · CMS-1500 · Provider portal

CLM-2026-028342

Evergreen Reference Lab, Clinical Laboratory. Service 2026-07-16 at independent laboratory (POS 81). Received 2026-08-30.

Billed
$161.00
3 lines
Allowed
$99.82
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1940-05-14
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-419445
Relationship
Spouse

Coverage and accumulators

Found by name and date of birth

Plan
CORE-HMO HMO group GRP-9137
Coverage period
2024-12-01 to 2026-01-24
Deductible
$224.12 of $500.0045%
Out-of-pocket maximum
$227.01 of $1,000.0023%
Copays
office $30.00, specialist $75.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
6979403576
Network
In network
Rendering NPI
6979403576
Location
Miami, FL · TIN 38-5459375
Authorisation / referral
none / REF176452

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$54.00$33.48——DeniedCO27
287086Urine culture—11$57.00$35.34——DeniedCO27
385025Complete blood count with differential—12$50.00$31.00——DeniedCO27
Totals$161.00$99.82——
Diagnoses (ICD-10-CM)
  • 1. N39.0 Urinary tract infection, site not specifiedprincipal
Claim header
Patient account
PA-838952
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-000877; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityFailCO27Date of service 2026-07-16 is after coverage terminated on 2026-01-24.
Expenses incurred after coverage terminated
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Reference Lab (6979403576).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Reference Lab2026-07-16 18:26

    Follow-up for urinary tract infection, site not specified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-30 06:15

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-30 17:23

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-000877; payment withheld until the identity is confirmed. Eligibility: Date of service 2026-07-16 is after coverage terminated on 2026-01-24.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.