Claims workbench/CLM-2026-028376
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028376

Evergreen Medical Group, Family Medicine. Service 2026-04-25 at office (POS 11). Received 2026-05-06.

Denied
Billed
$298.00
2 lines
Allowed
$184.76
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-08473-58
Date of birth
1988-10-24
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-404611
Relationship
Child, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group -
Coverage period
2024-02-01 to 2026-02-13
Deductible
$332.32 of $500.0066%
Out-of-pocket maximum
$986.58 of $2,000.0049%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
3925619678
Network
In network
Rendering NPI
7815274122
Location
Phoenix, AZ · TIN 51-3095998
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$282.00$174.84——DeniedCO27
236415Venipuncture—11,2$16.00$9.92——DeniedCO27
Totals$298.00$184.76——
Diagnoses (ICD-10-CM)
  • 1. J06.9 Acute upper respiratory infection, unspecifiedprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-816421
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-024186 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-04-25 is after coverage terminated on 2026-02-13.
Expenses incurred after coverage terminated
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Medical Group (3925619678).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Medical Group2026-04-25 18:10

    Follow-up for acute upper respiratory infection, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-06 03:03

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-04-25 is after coverage terminated on 2026-02-13.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.