Claims workbench/CLM-2026-028451
Professional claim · CMS-1500 · Paper

CLM-2026-028451

Unity Physical Therapy, Physical Therapy. Service 2026-07-14 at office (POS 11). Received 2026-08-05.

Approved
Billed
$229.00
2 lines
Allowed
$141.98
contract rate applied
Plan pays
$116.98
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-68920-96
Date of birth
1939-05-28
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-427921
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-9428
Coverage period
2022-02-01 to present
Deductible
$61.92 of $500.0012%
Out-of-pocket maximum
$304.38 of $1,000.0030%
Copays
office $25.00, specialist $40.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Unity Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8723835475
Network
In network
Rendering NPI
2515617498
Location
Houston, TX · TIN 17-6644986
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$162.00$100.44$25.00$75.44Paid
297140Manual therapy, 15 minutes—12$67.00$41.54$0.00$41.54Paid
Totals$229.00$141.98$25.00$116.98
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-923581
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-023178 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-14: OPTIONS-PPO (PPO), effective 2022-02-01.
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Unity Physical Therapy (8723835475).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Unity Physical Therapy2026-07-14 09:42

    Patient seen for unspecified rotator cuff tear, unspecified shoulder.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$229.00
Plan discount
$87.02
contracted rate
Plan paid
$116.98
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0177302026-03-10Meadow Family Practice$255.00Approved
CLM-2026-0133002026-02-18Heritage Medical Group$2,805.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.