Claims workbench/CLM-2026-028463
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028463

Valley Digestive Health Center, Gastroenterology. Service 2025-12-24 at office (POS 11). Received 2026-01-06.

Needs review
Billed
$269.00
1 line
Allowed
$166.78
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-62349-08
Date of birth
2001-10-07
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-416602
Relationship
Self, Minneapolis, MN

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8027
Coverage period
2024-02-01 to present
Deductible
$462.85 of $2,500.0019%
Out-of-pocket maximum
$473.28 of $10,000.005%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Valley Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
9396653484
Network
In network
Rendering NPI
5212319987
Location
Los Angeles, CA · TIN 94-4926360
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$269.00$166.78——Review
Totals$269.00$166.78——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
Claim header
Patient account
PA-856430
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001890 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-24: SELECT-EPO (EPO), effective 2024-02-01.
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Digestive Health Center (9396653484).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconcil”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Digestive Health Center2025-12-24 16:17

    Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconciled. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-06 05:45

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconcil”.
  2. AI recommendationPended2026-10-21 14:15
    The claim is pended due to incomplete documentation. The clinical note [N1] is missing a signature, and a development letter has been sent to the provider [N2]. The claim cannot be adjudicated until the documentation is complete.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:15 · 1bab1d23

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0345292026-07-06Evergreen Digestive Health Center$2,418.00Approved

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Pendedconfidence 0.95 Validated
  • CO16 Claim lacks information needed for adjudication

The claim is pended due to incomplete documentation. The clinical note [N1] is missing a signature, and a development letter has been sent to the provider [N2]. The claim cannot be adjudicated until the documentation is complete.

Evidence cited: [R-completeness][N1][N2]
Latency
1,284 ms
Tokens
1,162 in / 112 out
Cost
$0.0013
Input hash ff61496c76422216… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO16 Claim lacks information needed for adjudication
277 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: pend

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.