Claims workbench/CLM-2026-028546
Institutional claim · UB-04 · EDI 837I

CLM-2026-028546

Heritage Community Hospital, Emergency Medicine. Service 2026-05-21 at emergency room (POS 23). Received 2026-07-02.

Denied
Billed
$2,581.00
3 lines
Allowed
$1,419.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-81612-39
Date of birth
1958-06-08
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-400373
Relationship
Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-8722
Coverage period
2024-03-01 to 2026-01-01
Deductible
$1,080.37 of $2,500.0043%
Out-of-pocket maximum
$1,026.45 of $10,000.0010%
Copays
office $30.00, specialist $75.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
5375971814
Network
In network
Rendering NPI
5375971814
Location
Atlanta, GA · TIN 80-9992257
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199283
rev 0450
Emergency department visit, moderate severity—11$953.00$524.15——DeniedCO27
299284
rev 0450
Emergency department visit, high severity—11$1,459.00$802.45——DeniedCO27
396374
rev 0260
IV push, single drug—11$169.00$92.95——DeniedCO27
Totals$2,581.00$1,419.55——
Diagnoses (ICD-10-CM)
  • 1. R07.9 Chest pain, unspecifiedprincipal
Claim header
Patient account
PA-486268
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-036036 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-05-21 is after coverage terminated on 2026-01-01.
Expenses incurred after coverage terminated
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (5375971814).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2026-05-21 18:51

    Established patient presents with chest pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-02 05:47

Attachments

Documents received with the claim

  • Itemized billitemized_PA-486268.pdf4 pages

    Itemised statement totalling $2581.00 across 3 lines.

  • Er reported_report_PA-486268.pdf5 pages

    Emergency department record: triage acuity 2, chief complaint chest pain, unspecified.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-05-21 is after coverage terminated on 2026-01-01.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.