Claims workbench/CLM-2026-028562
Institutional claim · UB-04 · EDI 837I

CLM-2026-028562

Heritage Community Hospital, Emergency Medicine. Service 2026-09-29 at emergency room (POS 23). Received 2026-10-11.

Denied
Billed
$1,664.00
1 line
Allowed
$915.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-49616-13
Date of birth
1940-07-09
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-422932
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-9908
Coverage period
2025-05-01 to 2026-05-22
Deductible
$452.10 of $2,500.0018%
Out-of-pocket maximum
$966.99 of $7,500.0013%
Copays
office $40.00, specialist $60.00, emergency $250.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
5375971814
Network
In network
Rendering NPI
5375971814
Location
Atlanta, GA · TIN 80-9992257
Authorisation / referral
none / REF757741

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199285
rev 0450
Emergency department visit, high severity with threat to life—11$1,664.00$915.20——DeniedCO27
Totals$1,664.00$915.20——
Diagnoses (ICD-10-CM)
  • 1. J18.9 Pneumonia, unspecified organismprincipal
Claim header
Patient account
PA-599296
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006054 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-09-29 is after coverage terminated on 2026-05-22.
Expenses incurred after coverage terminated
Timely filingPassReceived 12 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (5375971814).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2026-09-29 12:54

    Established patient presents with pneumonia, unspecified organism; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-10-11 01:45

Attachments

Documents received with the claim

  • Itemized billitemized_PA-599296.pdf7 pages

    Itemised statement totalling $1664.00 across 1 line.

  • Er reported_report_PA-599296.pdf2 pages

    Emergency department record: triage acuity 3, chief complaint pneumonia, unspecified organism.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-29 is after coverage terminated on 2026-05-22.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0333612026-07-23Mesa Clinical Laboratories$147.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.