Claims workbench/CLM-2026-028573
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028573

Heritage Physical Therapy, Physical Therapy. Service 2026-07-28 at office (POS 11). Received 2026-08-01.

Approved
Billed
$178.00
1 line
Allowed
$110.36
contract rate applied
Plan pays
$85.36
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-83800-64
Date of birth
2000-12-09
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-411332
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0677
Coverage period
2021-06-01 to present
Deductible
$37.36 of $1,500.002%
Out-of-pocket maximum
$2,304.85 of $6,000.0038%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
6828195951
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / REF721303

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$178.00$110.36$25.00$85.36Paid
Totals$178.00$110.36$25.00$85.36
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-456597
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-026571 (verified, link confidence 1.00).
EligibilityPassActive on 2026-07-28: NAVIGATE-HMO (HMO), effective 2021-06-01.
Timely filingPassReceived 4 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-07-28 14:02

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$178.00
Plan discount
$67.64
contracted rate
Plan paid
$85.36
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.