Claims workbench/CLM-2026-028582
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028582

Heritage Physical Therapy, Physical Therapy. Service 2026-03-23 at office (POS 11). Received 2026-05-09.

Needs review
Billed
$346.00
2 lines
Allowed
$214.52
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
DUP
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-34933-75
Date of birth
1967-02-08
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-412771
Relationship
Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-4425
Coverage period
2021-09-01 to present
Deductible
$642.64 of $3,500.0018%
Out-of-pocket maximum
$158.46 of $10,500.002%
Copays
office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
2492181153
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$280.00$173.60——Review
297140Manual therapy, 15 minutes—12$66.00$40.92——Review
Totals$346.00$214.52——
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-902768
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001121 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-23: MEDICARE-ADV-B (MA), effective 2021-09-01.
Timely filingPassReceived 47 days after service (limit 90).
Duplicate checkReviewDUPSame member, date of service and procedures as CLM-2026-028581, billed by a different provider.
Possible duplicate
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-03-23 14:44

    Follow-up for unspecified rotator cuff tear, unspecified shoulder. Plan discussed, medications reconciled. Patient was seen earlier the same day by another provider for an unrelated complaint.

  • SystemSystem: Claims system2026-05-09 03:50

    Edit 018 fired on a different billing provider for the same date of service. Needs review before release.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Duplicate check: Same member, date of service and procedures as CLM-2026-028581, billed by a different provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0285812026-03-23Lakeside Physical Therapy$346.00Approved
CLM-2026-0165752025-12-16Canyon Counseling Center$140.00Needs review
CLM-2026-0165742025-12-16Canyon Counseling Center$140.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Possible duplicate

Different billing provider; separately payable.