Claims workbench/CLM-2026-028591
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028591

Heritage Physical Therapy, Physical Therapy. Service 2026-04-15 at office (POS 11). Received 2026-05-02.

Approved
Billed
$456.00
2 lines
Allowed
$282.72
contract rate applied
Plan pays
$257.72
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-12324-03
Date of birth
1988-12-19
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-426831
Relationship
Spouse, Mesa, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-7156
Coverage period
2025-04-01 to present
Deductible
$770.02 of $1,500.0051%
Out-of-pocket maximum
$532.86 of $6,000.009%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
0 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
9764768179
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$255.00$158.10$25.00$133.10Paid
297161PT evaluation, low complexity—11$201.00$124.62$0.00$124.62Paid
Totals$456.00$282.72$25.00$257.72
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-777192
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028845 (verified, link confidence 0.99).
EligibilityPassActive on 2026-04-15: SELECT-EPO (EPO), effective 2025-04-01.
Timely filingPassReceived 17 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 0 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-04-15 09:51

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$456.00
Plan discount
$173.28
contracted rate
Plan paid
$257.72
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0326062026-09-10Heritage Medical Group$255.00Approved
CLM-2026-0283312026-09-12Riverside Imaging Center$468.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.