Claims workbench/CLM-2026-028663
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028663

Heritage Rehabilitation Center, Physical Therapy. Service 2025-12-19 at office (POS 11). Received 2026-01-02.

Approved
Billed
$246.00
2 lines
Allowed
$152.52
contract rate applied
Plan pays
$122.52
approved
Member owes
$30.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-04872-68
Date of birth
1996-12-02
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-427036
Relationship
Spouse, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group NULL
Coverage period
2021-06-01 to present
Deductible
$875.49 of $3,500.0025%
Out-of-pocket maximum
$1,413.69 of $7,000.0020%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
8930419154
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / REF138609

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$160.00$99.20$30.00$69.20Paid
297140Manual therapy, 15 minutes—11$86.00$53.32$0.00$53.32Paid
Totals$246.00$152.52$30.00$122.52
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-604979
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000371 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-19: CORE-HMO (HMO), effective 2021-06-01.
Timely filingPassReceived 14 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2025-12-19 15:32

    Patient seen for low back pain, unspecified.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$246.00
Plan discount
$93.48
contracted rate
Plan paid
$122.52
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0286642025-12-19Heritage Rehabilitation Center$246.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.