Claims workbench/CLM-2026-028691
Institutional claim · UB-04 · EDI 837I

CLM-2026-028691

Desert Diagnostic Imaging, Radiology. Service 2025-12-25 at outpatient hospital (POS 22). Received 2026-01-14.

Denied
Billed
$3,120.00
2 lines
Allowed
$1,716.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-10930-89
Date of birth
1995-11-24
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-428211
Relationship
Spouse, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-8741
Coverage period
2022-04-01 to present
Deductible
$1,400.80 of $2,500.0056%
Out-of-pocket maximum
$2,815.73 of $7,500.0038%
Copays
office $20.00, specialist $60.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
2571625872
Network
In network
Rendering NPI
2571625872
Location
Dallas, TX · TIN 43-0454627
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
171046
rev 0320
Chest X-ray, two views—11$149.00$81.95——DeniedCO197
270553
rev 0610
MRI brain with and without contrast2512$2,971.00$1,634.05——DeniedCO197
Totals$3,120.00$1,716.00——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. R51.9 Headache, unspecified
Claim header
Patient account
PA-313212
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004276 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-25: SELECT-EPO (EPO), effective 2022-04-01.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19770553 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Desert Diagnostic Imaging (2571625872).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diagnostic Imaging2025-12-25 18:20

    Follow-up for pain in right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-01-14 06:00

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-313212.pdf7 pages

    Itemised statement totalling $3120.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 70553 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.