Claims workbench/CLM-2026-028716
Professional claim · CMS-1500 · EDI 837P

CLM-2026-028716

Pinecrest Physical Therapy, Physical Therapy. Service 2026-03-25 at office (POS 11). Received 2026-03-28.

Approved
Billed
$240.00
1 line
Allowed
$148.80
contract rate applied
Plan pays
$108.80
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-24953-26
Date of birth
1945-04-08
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-422540
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-6800
Coverage period
2025-11-01 to present
Deductible
$1,287.83 of $3,500.0037%
Out-of-pocket maximum
$6,991.06 of $14,000.0050%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
6150646746
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / REF622302

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$240.00$148.80$40.00$108.80Paid
Totals$240.00$148.80$40.00$108.80
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-832715
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-011106 (verified, link confidence 1.00).
EligibilityPassActive on 2026-03-25: NAVIGATE-HMO (HMO), effective 2025-11-01.
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 3 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-03-25 11:46

    Established patient presents with aftercare following joint replacement surgery; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$240.00
Plan discount
$91.20
contracted rate
Plan paid
$108.80
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0182082026-04-08Evergreen Medical Group$226.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.