Claims workbench/CLM-2026-028826
Professional claim · CMS-1500 · Provider portal

CLM-2026-028826

Northgate Counseling Center, Behavioral Health. Service 2026-03-15 at office (POS 11). Received 2026-04-23.

Denied
Billed
$240.00
1 line
Allowed
$148.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-81842-70
Date of birth
2000-12-19
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-403939
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9871
Coverage period
2024-11-01 to present
Deductible
$220.58 of $500.0044%
Out-of-pocket maximum
$256.65 of $1,500.0017%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
4860306727
Network
In network
Rendering NPI
7958367147
Location
Austin, TX · TIN 78-2836028
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$240.00$148.80——DeniedCO18
Totals$240.00$148.80——
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
Claim header
Patient account
PA-795197
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017913 (verified, link confidence 0.99).
EligibilityPassActive on 2026-03-15: CHOICE-PLUS-PPO (PPO), effective 2024-11-01.
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-028825: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Counseling Center (4860306727).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Counseling Center2026-03-15 16:26

    Follow-up for post-traumatic stress disorder, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-04-23 00:30

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-028825: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0288252026-03-15Northgate Counseling Center$240.00Approved
CLM-2026-0037992026-02-13Summit Digestive Health Center$1,546.00Approved
CLM-2026-0207202026-02-07Valley Imaging Center$1,979.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.