Claims workbench/CLM-2026-028851
Professional claim · CMS-1500 · Provider portal

CLM-2026-028851

Valley Rehabilitation Center, Physical Therapy. Service 2026-02-06 at office (POS 11). Received 2026-02-24.

Denied
Billed
$255.00
2 lines
Allowed
$158.10
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-23015-94
Date of birth
1983-05-02
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-417780
Relationship
Spouse, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-4548
Coverage period
2025-10-01 to present
Deductible
$324.58 of $1,000.0032%
Out-of-pocket maximum
$108.59 of $2,000.005%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
15 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
1734529807
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / REF778773

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$168.00$104.16——DeniedCO18
297140Manual therapy, 15 minutes—12$87.00$53.94——DeniedCO18
Totals$255.00$158.10——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-910098
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013377 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-06: CORE-HMO (HMO), effective 2025-10-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-028850: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 15 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-02-06 09:03

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-24 04:15

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-02-24 16:18

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-028850: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0288502026-02-06Valley Rehabilitation Center$255.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.