Claims workbench/CLM-2026-028933
Professional claim · CMS-1500 · Provider portal

CLM-2026-028933

Canyon Counseling Center, Behavioral Health. Service 2026-05-27 at office (POS 11). Received 2026-06-18.

ApprovedOut of network
Billed
$180.00
1 line
Allowed
$81.00
contract rate applied
Plan pays
$31.00
approved
Member owes
$50.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-42978-12
Date of birth
1940-05-16
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-409889
Relationship
Self, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
N/A PPO group GRP-9441
Coverage period
2023-06-01 to present
Deductible
$3,105.40 of $3,500.0089%
Out-of-pocket maximum
$5,660.71 of $14,000.0040%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1279449718
Network
Out of network
Rendering NPI
6220211497
Location
Minneapolis, MN · TIN 48-3708210
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$180.00$81.00$50.00$31.00Paid
Totals$180.00$81.00$50.00$31.00
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
  • 2. F32.1 Major depressive disorder, single episode, moderate
Claim header
Patient account
PA-825720
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-010154 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-27: N/A (PPO), effective 2023-06-01.
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Counseling Center2026-05-27 17:43

    Patient seen for adhd, combined type. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-06-18 00:39

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-825720.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$180.00
Plan discount
$99.00
out-of-network allowance
Plan paid
$31.00
You may owe
$50.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.