Claims workbench/CLM-2026-029218
Institutional claim · UB-04 · Provider portal

CLM-2026-029218

Harbor Bone and Joint Center, Orthopedic Surgery. Service 2026-04-09 at outpatient hospital (POS 22). Received 2026-04-15.

Denied
Billed
$9,543.00
2 lines
Allowed
$5,248.65
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-88638-18
Date of birth
1996-05-02
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-421095
Relationship
Spouse, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5762
Coverage period
2021-01-01 to 2026-02-10
Deductible
$946.13 of $3,500.0027%
Out-of-pocket maximum
$4,224.34 of $10,500.0040%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1970418400
Network
In network
Rendering NPI
2872997186
Location
Tampa, FL · TIN 23-8846705
Authorisation / referral
PA2026918226 / REF498187

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,309.00$719.95——DeniedCO27
229881
rev 0360
Knee arthroscopy with meniscectomy—11,2$8,234.00$4,528.70——DeniedCO27
Totals$9,543.00$5,248.65——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-634521
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004150 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-04-09 is after coverage terminated on 2026-02-10.
Expenses incurred after coverage terminated
Timely filingPassReceived 6 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026918226 on file for 73721, 29881.
Provider networkPassIn-network provider Harbor Bone and Joint Center (1970418400).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Bone and Joint Center2026-04-09 16:24

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-04-15 06:40

Attachments

Documents received with the claim

  • Prior auth letterPA2026918226_approval.pdf2 pages

    Utilisation management approval letter for 73721 (MRI lower extremity joint without contrast), valid 2026-04-09 to 2026-07-08.

  • Itemized billitemized_PA-634521.pdf5 pages

    Itemised statement totalling $9543.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-04-09 is after coverage terminated on 2026-02-10.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.