Claims workbench/CLM-2026-029239
Professional claim · CMS-1500 · EDI 837P

CLM-2026-029239

Evergreen Rehabilitation Center, Physical Therapy. Service 2026-07-30 at office (POS 11). Received 2026-08-16.

Denied
Billed
$491.00
2 lines
Allowed
$304.42
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-39775-45
Date of birth
1980-03-27
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-422718
Relationship
Child, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group NULL
Coverage period
2023-03-01 to present
Deductible
$804.54 of $1,500.0054%
Out-of-pocket maximum
$76.68 of $4,500.002%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
9303960261
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$234.00$145.08——DeniedCO18
297161PT evaluation, low complexity—12$257.00$159.34——DeniedCO18
Totals$491.00$304.42——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-338121
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-020956 (verified, link confidence 1.00).
EligibilityPassActive on 2026-07-30: MEDICARE-ADV-B (MA), effective 2023-03-01.
Timely filingPassReceived 17 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-029238: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 6 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2026-07-30 17:56

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-16 00:21

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-029238: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0292382026-07-30Evergreen Rehabilitation Center$491.00Approved
CLM-2026-0343062026-04-09Evergreen Reference Lab$101.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.