Claims workbench/CLM-2026-029261
Institutional claim · UB-04 · EDI 837I

CLM-2026-029261

Heritage Digestive Health Center, Gastroenterology. Service 2026-01-13 at outpatient hospital (POS 22). Received 2026-03-04.

Pended
Billed
$2,390.00
1 line
Allowed
$1,314.50
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Pend
CO16
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

The claim record could not be attached to a resolved identity. Resolve it in the steward queue first.

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-8856
Coverage period
2025-02-01 to present
Deductible
$353.80 of $500.0071%
Out-of-pocket maximum
$324.64 of $1,000.0032%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4437349366
Network
In network
Rendering NPI
9005543670
Location
San Diego, CA · TIN 67-1701611
Authorisation / referral
PA2025878398 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
143239
rev 0750
Upper GI endoscopy with biopsy—11$2,390.00$1,314.50——PendedCO16
Totals$2,390.00$1,314.50——
Diagnoses (ICD-10-CM)
  • 1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal
  • 2. K58.0 Irritable bowel syndrome with diarrhea
Claim header
Patient account
PA-932299
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityFailCO16Claim record is not attached to a resolved identity.
Claim lacks information needed for adjudication
EligibilityPassActive on 2026-01-13: MEDICARE-ADV-A (MA), effective 2025-02-01.
Timely filingPassReceived 50 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025878398 on file for 43239.
Provider networkPassIn-network provider Heritage Digestive Health Center (4437349366).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Digestive Health Center2026-01-13 11:30

    Patient seen for encounter for screening for malignant neoplasm of colon.

  • SystemSystem: Claims system2026-03-04 02:36

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-03-04 15:50

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2025878398_approval.pdf2 pages

    Utilisation management approval letter for 43239 (Upper GI endoscopy with biopsy), valid 2026-01-13 to 2026-04-13.

  • Itemized billitemized_PA-932299.pdf4 pages

    Itemised statement totalling $2390.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Claim record is not attached to a resolved identity.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.