Claims workbench/CLM-2026-029369
Professional claim · CMS-1500 · Provider portal

CLM-2026-029369

Heritage Medical Group, Internal Medicine. Service 2026-02-02 at office (POS 11). Received 2026-02-15.

Approved
Billed
$113.00
2 lines
Allowed
$70.06
contract rate applied
Plan pays
$45.06
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-98848-91
Date of birth
1986-08-07
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-413084
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-4163
Coverage period
2021-01-01 to present
Deductible
$101.31 of $3,500.003%
Out-of-pocket maximum
$4,691.28 of $14,000.0034%
Copays
office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
5190573977
Network
In network
Rendering NPI
6730144873
Location
Austin, TX · TIN 10-1675475
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
180053Comprehensive metabolic panel—11$52.00$32.24$25.00$7.24Paid
293000Electrocardiogram with interpretation—12$61.00$37.82$0.00$37.82Paid
Totals$113.00$70.06$25.00$45.06
Diagnoses (ICD-10-CM)
  • 1. J44.9 COPD, unspecifiedprincipal
  • 2. N18.30 Chronic kidney disease, stage 3 unspecified
Claim header
Patient account
PA-342890
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013281 (verified, link confidence 0.96).
EligibilityPassActive on 2026-02-02: OPTIONS-PPO (PPO), effective 2021-01-01.
Timely filingPassReceived 13 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Medical Group (5190573977).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-02-02 12:21

    Follow-up for copd, unspecified. Plan discussed, medications reconciled. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-02-15 01:40

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-342890.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$113.00
Plan discount
$42.94
contracted rate
Plan paid
$45.06
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0007522026-08-27Unity Medical Group$157.00Approved
CLM-2026-0317872026-06-21Harbor Medical Group$2,407.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.