Claims workbench/CLM-2026-029874
Professional claim · CMS-1500 · Provider portal

CLM-2026-029874

Evergreen Family Practice, Family Medicine. Service 2026-08-11 at office (POS 11). Received 2026-08-29.

Denied
Billed
$559.00
2 lines
Allowed
$346.58
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-44586-69
Date of birth
1995-07-27
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-410718
Relationship
Spouse, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-1669
Coverage period
2021-03-01 to present
Deductible
$127.20 of $500.0025%
Out-of-pocket maximum
$728.60 of $1,500.0049%
Copays
office $40.00, specialist $75.00, emergency $250.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
1600303576
Network
In network
Rendering NPI
3951977701
Location
Los Angeles, CA · TIN 10-4370039
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199395Preventive visit, 18-39 years—11$339.00$210.18——DeniedCO18
299203Office visit, new patient, low complexity—12$220.00$136.40——DeniedCO18
Totals$559.00$346.58——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
Claim header
Patient account
PA-481143
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-031363 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-11: CHOICE-PLUS-PPO (PPO), effective 2021-03-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-029873: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (1600303576).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-08-11 09:59

    Follow-up for type 2 diabetes mellitus without complications. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-29 04:50

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-029873: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0298732026-08-11Evergreen Family Practice$559.00Approved
CLM-2026-0128402026-05-13Riverside Bone and Joint Center$10,660.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.