Claims workbench/CLM-2026-029939

Institutional claim · UB-04 · EDI 837I

CLM-2026-029939

Mesa Orthopedic Specialists, Orthopedic Surgery. Service 2026-01-03 at outpatient hospital (POS 22). Received 2026-07-26.

Denied

Billed

$8,380.00

2 lines

Allowed

$4,609.00

if approved

Plan pays

—

Denied

Member owes

—

copay / deductible / 30% coinsurance

Rules engine

Deny

CO29

Decided by

Claims rules engine

2026-10-21 13:43

Member

Resolved through the identity graph

Member: Mason Palmer
Member ID: UHC-10433-05
Date of birth: 2005-01-19
Identity: Verified6 records, confidence 0.97
Claim record: CLMCLM-426553
Relationship: Self, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan: CHOICE-PLUS-PPO PPO group GRP-6564
Coverage period: 2021-07-01 to present
Deductible: $739.19 of $1,000.0074%
Out-of-pocket maximum: $1,714.93 of $4,000.0043%
Copays: office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits: 19 of 20 used

Provider

Billing and rendering

Billing provider: Mesa Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI: 6714461483
Network: In network
Rendering NPI: 6383308437
Location: Austin, TX · TIN 30-9158288
Authorisation / referral: PA2026582836 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	73721 rev 0610	MRI lower extremity joint without contrast	—	1	1	$1,836.00	$1,009.80	—	—	DeniedCO29
2	29881 rev 0360	Knee arthroscopy with meniscectomy	—	1	1,2	$6,544.00	$3,599.20	—	—	DeniedCO29
Totals						$8,380.00	$4,609.00	—	—

Diagnoses (ICD-10-CM)

1. M25.561 Pain in right kneeprincipal
2. M54.50 Low back pain, unspecified
3. M17.12 Unilateral primary osteoarthritis, left knee

Claim header

Patient account: PA-831476
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-000959 (verified, link confidence 0.97).
Eligibility	Pass		Active on 2026-01-03: NULL (PPO), effective 2021-07-01.
Timely filing	Fail	CO29	Received 204 days after the last date of service (limit 90). Time limit for filing has expired
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		Authorisation PA2026582836 on file for 73721, 29881.
Provider network	Pass		In-network provider Mesa Orthopedic Specialists (6714461483).
Medical necessity	Pass		Diagnosis supports the procedures billed.
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Mesa Orthopedic Specialists2026-01-03 12:43
Follow-up for pain in right knee. Plan discussed, medications reconciled.
SystemSystem: Claims system2026-07-26 02:50
Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

Prior auth letterPA2026582836_approval.pdf2 pages
Utilisation management approval letter for 73721 (MRI lower extremity joint without contrast), valid 2026-01-03 to 2026-04-03.
Itemized billitemized_PA-831476.pdf7 pages
Itemised statement totalling $8380.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineDenied2026-10-21 13:43
Timely filing: Received 204 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-007896	2026-09-22	Summit Primary Care Associates	$13.00	Approved
CLM-2026-001172	2026-03-04	Evergreen Counseling Center	$639.00	Needs review
CLM-2026-001171	2026-03-04	Evergreen Counseling Center	$639.00	Approved
CLM-2026-023789	2025-12-26	Desert Clinical Laboratories	$45.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.

Review queue Member identity