Claims workbench/CLM-2026-030046
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030046

Northgate Orthopedic Specialists, Orthopedic Surgery. Service 2026-06-03 at office (POS 11). Received 2026-07-15.

Denied
Billed
$275.00
1 line
Allowed
$170.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member
Ray Garza
Member ID
UHC-65800-71
Date of birth
1963-07-27
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-406604
Relationship
Child, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-5600
Coverage period
2023-01-01 to 2026-03-22
Deductible
$262.89 of $500.0053%
Out-of-pocket maximum
$244.91 of $1,000.0024%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
6545828207
Network
In network
Rendering NPI
4268867734
Location
Miami, FL · TIN 98-4961021
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$275.00$170.50——DeniedCO27
Totals$275.00$170.50——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
  • 3. M25.561 Pain in right knee
Claim header
Patient account
PA-400253
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006684 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-06-03 is after coverage terminated on 2026-03-22.
Expenses incurred after coverage terminated
Timely filingPassReceived 42 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Orthopedic Specialists (6545828207).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Orthopedic Specialists2026-06-03 11:00

    Follow-up for unilateral primary osteoarthritis, left knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-15 04:10

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-07-15 11:18

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-06-03 is after coverage terminated on 2026-03-22.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0089042026-05-11Lakeside Medical Group$342.00Denied
CLM-2026-0218992026-01-18Heritage Physical Therapy$188.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.