Claims workbench/CLM-2026-030263
Institutional claim · UB-04 · EDI 837I

CLM-2026-030263

Desert Diagnostic Imaging, Radiology. Service 2026-03-08 at outpatient hospital (POS 22). Received 2026-03-28.

Denied
Billed
$2,472.00
2 lines
Allowed
$1,359.60
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-00004-76
Date of birth
1951-09-03
Identity
Verified3 records, confidence 1.00
Claim record
CLMCLM-428980
Relationship
Self, Jacksonville, FL

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-1095
Coverage period
2025-04-01 to present
Deductible
$2,835.28 of $3,500.0081%
Out-of-pocket maximum
$1,717.55 of $10,500.0016%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Desert Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
3515366425
Network
In network
Rendering NPI
3515366425
Location
Phoenix, AZ · TIN 68-2801174
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$2,076.00$1,141.80——DeniedCO197
277067
rev 0403
Screening mammography, bilateral—12$396.00$217.80——DeniedCO197
Totals$2,472.00$1,359.60——
Diagnoses (ICD-10-CM)
  • 1. R51.9 Headache, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-724904
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003055 (verified, link confidence 1.00).
EligibilityPassActive on 2026-03-08: SELECT-EPO (EPO), effective 2025-04-01.
Timely filingPassReceived 20 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Desert Diagnostic Imaging (3515366425).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Diagnostic Imaging2026-03-08 15:07

    Established patient presents with headache, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-28 06:12

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-03-28 13:44

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-724904.pdf2 pages

    Itemised statement totalling $2472.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.