Claims workbench/CLM-2026-030411
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030411

Heritage Rehabilitation Center, Physical Therapy. Service 2026-08-07 at office (POS 11). Received 2026-08-31.

Approved
Billed
$608.00
3 lines
Allowed
$376.96
contract rate applied
Plan pays
$336.96
approved
Member owes
$40.00
copay / deductible / 20% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-61684-71
Date of birth
1946-09-21
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-405722
Relationship
Self, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-0158
Coverage period
2025-02-01 to present
Deductible
$2,691.41 of $3,500.0077%
Out-of-pocket maximum
$3,318.67 of $10,500.0032%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
1735596813
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$296.00$183.52$40.00$143.52Paid
297140Manual therapy, 15 minutes2512$84.00$52.08$0.00$52.08Paid
397161PT evaluation, low complexity2512$228.00$141.36$0.00$141.36Paid
Totals$608.00$376.96$40.00$336.96
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-347644
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015587 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-07: CHOICE-PLUS-PPO (PPO), effective 2025-02-01.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 3 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-08-07 18:37

    Patient seen for aftercare following joint replacement surgery.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$608.00
Plan discount
$231.04
contracted rate
Plan paid
$336.96
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.