Claims workbench/CLM-2026-030422
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030422

Mesa Physical Therapy, Physical Therapy. Service 2026-03-07 at office (POS 11). Received 2026-04-13.

Denied
Billed
$264.00
1 line
Allowed
$163.68
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-14032-93
Date of birth
1960-12-25
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-412214
Relationship
Child, Plano, TX

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-2472
Coverage period
2021-02-01 to present
Deductible
$1,067.89 of $1,500.0071%
Out-of-pocket maximum
$388.16 of $3,000.0013%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Mesa Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
2562004855
Network
In network
Rendering NPI
1432110538
Location
Tampa, FL · TIN 24-8766582
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$264.00$163.68——DeniedCO18
Totals$264.00$163.68——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-364422
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022525 (verified, link confidence 1.00).
EligibilityPassActive on 2026-03-07: MEDICARE-ADV-A (MA), effective 2021-02-01.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-030421: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Mesa Physical Therapy (2562004855).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 6 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Physical Therapy2026-03-07 16:25

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-04-13 05:48

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-04-13 13:13

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-030421: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0238552026-09-24Meadow Heart Institute$10,569.00Needs review
CLM-2026-0131502026-07-26Mesa Orthopedic Specialists$254.00Approved
CLM-2026-0304212026-03-07Mesa Physical Therapy$264.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.