Claims workbench/CLM-2026-030759
Institutional claim · UB-04 · EDI 837I

CLM-2026-030759

Meadow Imaging Center, Radiology. Service 2025-12-31 at outpatient hospital (POS 22). Received 2026-01-02.

Needs review
Billed
$4,904.00
3 lines
Allowed
$2,697.20
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-40403-19
Date of birth
1975-03-06
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-417881
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-3545
Coverage period
2025-10-01 to present
Deductible
$442.23 of $2,500.0018%
Out-of-pocket maximum
$4,120.67 of $10,000.0041%
Copays
office $20.00, specialist $50.00, emergency $350.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Meadow Imaging Center
Radiology · taxonomy 2085R0202X
NPI
4402940280
Network
In network
Rendering NPI
4402940280
Location
San Diego, CA · TIN 30-5345877
Authorisation / referral
PA2025891118 / REF642304

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
170553
rev 0610
MRI brain with and without contrast—11$2,339.00$1,286.45——Review
276700
rev 0402
Ultrasound abdomen, complete—12$454.00$249.70——Review
374177
rev 0350
CT abdomen and pelvis with contrast2512$2,111.00$1,161.05——Review
Totals$4,904.00$2,697.20——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-339619
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000339 (verified, link confidence 0.96).
EligibilityPassActive on 2025-12-31: NAVIGATE-HMO (HMO), effective 2025-10-01.
Timely filingPassReceived 2 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025891118 on file for 70553, 74177.
Provider networkPassIn-network provider Meadow Imaging Center (4402940280).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Patient seen for pain in right knee. Note dictated; signature pending.”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Meadow Imaging Center2025-12-31 13:02

    Patient seen for pain in right knee. Note dictated; signature pending.

  • SystemSystem: Claims system2026-01-02 05:40

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

  • Prior auth letterPA2025891118_approval.pdf2 pages

    Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-12-31 to 2026-03-31.

  • Itemized billitemized_PA-339619.pdf7 pages

    Itemised statement totalling $4904.00 across 3 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Completeness: Documentation incomplete: “Patient seen for pain in right knee. Note dictated; signature pending.”.
  2. AI recommendationPended2026-10-21 14:05
    The claim is pended due to incomplete documentation. The clinical note indicates that the patient was seen for pain in the right knee, but the note is pending a signature. A development letter has been sent to the provider to obtain the missing signature. Once the signature is obtained and the documentation is complete, the claim can be re-evaluated for approval.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:05 · 1087bd57

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0217902026-06-05Desert Diagnostic Imaging$2,023.00Approved

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Pendedconfidence 0.95 Validated
  • CO16 Claim lacks information needed for adjudication

The claim is pended due to incomplete documentation. The clinical note indicates that the patient was seen for pain in the right knee, but the note is pending a signature. A development letter has been sent to the provider to obtain the missing signature. Once the signature is obtained and the documentation is complete, the claim can be re-evaluated for approval.

Evidence cited: [R-completeness][N1][N2]
Latency
1,506 ms
Tokens
1,416 in / 132 out
Cost
$0.0016
Input hash 5c83492a49b198fe… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
Reason codes *
  • CO16 Claim lacks information needed for adjudication
413 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: pend

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.