Claims workbench/CLM-2026-030790
Professional claim · CMS-1500 · Provider portal

CLM-2026-030790

Evergreen Family Practice, Family Medicine. Service 2026-05-10 at office (POS 11). Received 2026-05-22.

Denied
Billed
$219.00
1 line
Allowed
$135.78
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-45125-91
Date of birth
1940-01-24
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-409458
Relationship
Self, Miami, FL

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-6692
Coverage period
2025-01-01 to present
Deductible
$173.76 of $3,500.005%
Out-of-pocket maximum
$4,002.67 of $10,500.0038%
Copays
office $20.00, specialist $75.00, emergency $150.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Family Practice
Family Medicine · taxonomy 207Q00000X
NPI
9423912895
Network
In network
Rendering NPI
8856717201
Location
Austin, TX · TIN 10-8497097
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$219.00$135.78——DeniedCO18
Totals$219.00$135.78——
Diagnoses (ICD-10-CM)
  • 1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal
  • 2. E11.9 Type 2 diabetes mellitus without complications
Claim header
Patient account
PA-654184
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028920 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-10: SELECT-EPO (EPO), effective 2025-01-01.
Timely filingPassReceived 12 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-030789: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Family Practice (9423912895).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Family Practice2026-05-10 18:41

    Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-22 02:19

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-030789: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0134532026-08-20Mesa Clinical Laboratories$288.00Approved
CLM-2026-0307892026-05-10Evergreen Family Practice$219.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.