Claims workbench/CLM-2026-030878
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030878

Pinecrest Behavioral Health, Behavioral Health. Service 2026-06-21 at office (POS 11). Received 2026-07-08.

Billed
$800.00
3 lines
Allowed
$496.00
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1990-08-12
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-422677
Relationship
Spouse

Coverage and accumulators

Found by name and date of birth

Plan
MEDICARE-ADV-A MA group GRP-0992
Coverage period
2022-05-01 to present
Deductible
$1,766.25 of $2,500.0071%
Out-of-pocket maximum
$3,979.71 of $10,000.0040%
Copays
office $40.00, specialist $40.00, emergency $350.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
2968932766
Network
In network
Rendering NPI
2669026165
Location
Nashville, TN · TIN 20-1333588
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$216.00$133.92——DeniedCO18
290834Psychotherapy, 45 minutes—11$163.00$101.06——DeniedCO18
390791Psychiatric diagnostic evaluation—12$421.00$261.02——DeniedCO18
Totals$800.00$496.00——
Diagnoses (ICD-10-CM)
  • 1. F90.2 ADHD, combined typeprincipal
Claim header
Patient account
PA-782028
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-002719; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-06-21: MEDICARE-ADV-A (MA), effective 2022-05-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 17 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-030877: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Behavioral Health (2968932766).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Behavioral Health2026-06-21 14:19

    Follow-up for adhd, combined type. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-08 00:41

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-07-08 12:57

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Member identity: Member record is in open steward case CASE-002719; payment withheld until the identity is confirmed. Eligibility: Active on 2026-06-21: MEDICARE-ADV-A (MA), effective 2022-05-01. Coverage found by name and date of birth because the claim carried no usable member ID. Duplicate check: Exact duplicate of CLM-2026-030877: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0308772026-06-21Pinecrest Behavioral Health$800.00Pended

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.