Claims workbench/CLM-2026-030905
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030905

Sunrise Physical Therapy, Physical Therapy. Service 2026-04-26 at office (POS 11). Received 2026-05-17.

Denied
Billed
$246.00
1 line
Allowed
$152.52
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-31694-08
Date of birth
1964-06-03
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-402307
Relationship
Child, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-5962
Coverage period
2022-12-01 to 2026-01-25
Deductible
$1,994.18 of $3,500.0057%
Out-of-pocket maximum
$1,224.76 of $10,500.0012%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7462471310
Network
In network
Rendering NPI
1618063592
Location
Tampa, FL · TIN 63-7352988
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$246.00$152.52——DeniedCO27
Totals$246.00$152.52——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-200469
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-031107 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-04-26 is after coverage terminated on 2026-01-25.
Expenses incurred after coverage terminated
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Physical Therapy (7462471310).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Physical Therapy2026-04-26 11:17

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-05-17 02:45

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-05-17 14:43

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-04-26 is after coverage terminated on 2026-01-25.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0053012026-08-29Heritage Rehabilitation Center$234.00Denied
CLM-2026-0248832026-05-08Pinecrest Regional Medical Center$2,022.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.