Claims workbench/CLM-2026-030937
Professional claim · CMS-1500 · EDI 837P

CLM-2026-030937

Sunrise Behavioral Health, Behavioral Health. Service 2026-03-29 at telehealth (POS 02). Received 2026-08-20.

Denied
Billed
$225.00
1 line
Allowed
$139.50
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-61760-09
Date of birth
1985-04-15
Identity
Verified3 records, confidence 0.86
Claim record
CLMCLM-414019
Relationship
Spouse, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2206
Coverage period
2025-07-01 to present
Deductible
$156.65 of $500.0031%
Out-of-pocket maximum
$987.04 of $2,000.0049%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
2247079397
Network
In network
Rendering NPI
5227028151
Location
Denver, CO · TIN 34-6918677
Authorisation / referral
none / REF449190

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$225.00$139.50——DeniedCO29
Totals$225.00$139.50——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
  • 2. F43.10 Post-traumatic stress disorder, unspecified
Claim header
Patient account
PA-435789
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029455 (verified, link confidence 0.86).
EligibilityPassActive on 2026-03-29: NAVIGATE-HMO (HMO), effective 2025-07-01.
Timely filingFailCO29Received 144 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Behavioral Health (2247079397).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Behavioral Health2026-03-29 09:09

    Follow-up for generalized anxiety disorder. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-08-20 05:04

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-08-20 13:38

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Timely filing: Received 144 days after the last date of service (limit 90).

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.