Claims workbench/CLM-2026-030956
Institutional claim · UB-04 · EDI 837I

CLM-2026-030956

Cornerstone Bone and Joint Center, Orthopedic Surgery. Service 2026-06-29 to 2026-06-30 at inpatient hospital (POS 21). Received 2026-07-28.

Denied
Billed
$28,609.00
1 line
Allowed
$15,734.95
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-27532-54
Date of birth
1979-12-14
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-430897
Relationship
Spouse, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-0203
Coverage period
2021-07-01 to present
Deductible
$708.89 of $2,500.0028%
Out-of-pocket maximum
$3,755.10 of $10,000.0038%
Copays
office $20.00, specialist $50.00, emergency $250.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
7661667833
Network
In network
Rendering NPI
2931121893
Location
Tempe, AZ · TIN 28-0381608
Authorisation / referral
none / REF963325

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$28,609.00$15,734.95——DeniedCO197
Totals$28,609.00$15,734.95——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-900156
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-06-29 to 2026-07-02
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-038982 (verified, link confidence 0.99).
EligibilityPassActive on 2026-06-29: NAVIGATE-HMO (HMO), effective 2021-07-01.
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Cornerstone Bone and Joint Center (7661667833).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $28,609.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Bone and Joint Center2026-06-30 13:56

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-28 03:34

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-900156.pdf7 pages

    Itemised statement totalling $28609.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $28,609.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.