Claims workbench/CLM-2026-030973
Institutional claim · UB-04 · Paper

CLM-2026-030973

Sunrise Digestive Health Center, Gastroenterology. Service 2026-05-18 at outpatient hospital (POS 22). Received 2026-06-24.

Needs reviewOut of network
Billed
$2,091.00
1 line
Allowed
$940.95
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member
Paul Ward
Member ID
UHC-06878-76
Date of birth
1965-12-01
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-403449
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6946
Coverage period
2025-02-01 to 2026-08-17
Deductible
$158.78 of $500.0032%
Out-of-pocket maximum
$43.41 of $2,000.002%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
5701797651
Network
Out of network
Rendering NPI
5100105704
Location
Nashville, TN · TIN 99-4024660
Authorisation / referral
PA2026841602 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$2,091.00$940.95——Review
Totals$2,091.00$940.95——
Diagnoses (ICD-10-CM)
  • 1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal
Claim header
Patient account
PA-203392
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033860 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-18: CHOICE-PLUS-PPO (PPO), effective 2025-02-01, terms 2026-08-17.
Timely filingPassReceived 37 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026841602 on file for 45378.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Patient seen for encounter for screening for malignant neoplasm of colon. Note dictated; s”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Digestive Health Center2026-05-18 14:00

    Patient seen for encounter for screening for malignant neoplasm of colon. Note dictated; signature pending.

  • SystemSystem: Claims system2026-06-24 01:31

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

  • Prior auth letterPA2026841602_approval.pdf2 pages

    Utilisation management approval letter for 45378 (Colonoscopy, diagnostic), valid 2026-05-18 to 2026-08-16.

  • Itemized billitemized_PA-203392.pdf9 pages

    Itemised statement totalling $2091.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. Completeness: Documentation incomplete: “Patient seen for encounter for screening for malignant neoplasm of colon. Note dictated; s”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.