Claims workbench/CLM-2026-031018
Professional claim · CMS-1500 · EDI 837P

CLM-2026-031018

Heritage Physical Therapy, Physical Therapy. Service 2026-08-01 at office (POS 11). Received 2026-09-13.

Approved
Billed
$268.00
2 lines
Allowed
$166.16
contract rate applied
Plan pays
$146.16
approved
Member owes
$20.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-49887-17
Date of birth
1997-10-11
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-411677
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
UNKNOWN PPO group GRP-8008
Coverage period
2024-01-01 to present
Deductible
$1,690.07 of $2,500.0068%
Out-of-pocket maximum
$2,277.87 of $7,500.0030%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
7731988615
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$231.00$143.22$20.00$123.22Paid
297014Electrical stimulation, unattended—11$37.00$22.94$0.00$22.94Paid
Totals$268.00$166.16$20.00$146.16
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-717826
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-044089 (provisional, link confidence 1.00).
EligibilityPassActive on 2026-08-01: UNKNOWN (PPO), effective 2024-01-01.
Timely filingPassReceived 43 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-08-01 11:26

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$268.00
Plan discount
$101.84
contracted rate
Plan paid
$146.16
You may owe
$20.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.