Claims workbench/CLM-2026-031058
Institutional claim · UB-04 · EDI 837I

CLM-2026-031058

Heritage Community Hospital, Emergency Medicine. Service 2026-03-30 at emergency room (POS 23). Received 2026-04-08.

Denied
Billed
$179.00
1 line
Allowed
$98.45
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-24354-61
Date of birth
1963-10-26
Identity
Verified5 records, confidence 1.00
Claim record
CLMCLM-426767
Relationship
Self, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-7689
Coverage period
2023-07-01 to 2026-01-07
Deductible
$155.95 of $1,000.0016%
Out-of-pocket maximum
$650.64 of $3,000.0022%
Copays
office $40.00, specialist $60.00, emergency $350.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Community Hospital
Emergency Medicine · taxonomy 207P00000X
NPI
5375971814
Network
In network
Rendering NPI
5375971814
Location
Atlanta, GA · TIN 80-9992257
Authorisation / referral
none / REF518605

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
196374
rev 0260
IV push, single drug—11$179.00$98.45——DeniedCO27
Totals$179.00$98.45——
Diagnoses (ICD-10-CM)
  • 1. R10.9 Unspecified abdominal painprincipal
  • 2. R55 Syncope and collapse
Claim header
Patient account
PA-350539
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015386 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-03-30 is after coverage terminated on 2026-01-07.
Expenses incurred after coverage terminated
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Community Hospital (5375971814).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Community Hospital2026-03-30 10:13

    Patient seen for unspecified abdominal pain.

  • SystemSystem: Claims system2026-04-08 03:24

Attachments

Documents received with the claim

  • Itemized billitemized_PA-350539.pdf8 pages

    Itemised statement totalling $179.00 across 1 line.

  • Er reported_report_PA-350539.pdf5 pages

    Emergency department record: triage acuity 3, chief complaint unspecified abdominal pain.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-03-30 is after coverage terminated on 2026-01-07.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0175552026-02-12Sunrise Counseling Center$447.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.